Effective date: July 18, 2018
Last Updated Date: August 13, 2020
We collect several different types of information for various purposes when you use the Service to provide and improve the Service for you. By using the Service, you are authorizing us to collect, analyse and retain information related to the provision of the Service.
Types of Information Collected
Personal Information means information about an identifiable individual such as name, email address, address, or phone number. We collect this information when you provide it to us through your use of the Service.
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data (“Usage Data”).
Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
We may collect information through your communications with our customer-support team.
Use and Disclosure of Data
Pantonium uses the collected data for various purposes:
Internal and Service-Related Usage
We use the information collected, including personal information, for internal and Service -related purposes, including to book trips with third party transportation providers operating the transportation services and may provide your information to third parties to allow us to facilitate the Service, including but not limited to third party transportation providers.
To Provide and Maintain the Service
Pantonium may use and retain any information we collect to provide and improve our services as well as to monitor and analyze the usage of the Service, to detect, prevent and address technical issues.
We may use information collected about you or provide it to the third-party transportation provider operating the transportation services to communicate with you by e-mail, telephone or text message about the Service and associated transportation services. You may receive email, phone calls or text messages from us and the third-party transportation service provider operating the transportation services provided for customer-service related purposes.
Information collected may also be used to provide electronic communications about the Service from us and the third-party transportation service provider operating the transportation services including, without limitation, updates about the transportation service and to solicit feedback on your user experience which may include surveys.
By using the Service and/or providing Personal Information to us, you agree that we may communicate with you electronically about security, privacy and administrative issues relating to your use of the Service.
Merger, Sale or Asset Transfer
If we are involved in a merger, acquisition, financing due diligence, bankruptcy, reorganization, receivership, transition of service to another provider or sale of company asset, your information may be transferred or sold as part of the transaction as permitted by law and/or contract.
We may de-identify and aggregate data collected through our Service and use it for any purpose.
Do not track
Our Service does not and will not respond to any “DO NOT TRACK” signals sent by your browser, device or otherwise
Transfer of Data
Information collected, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Pantonium may disclose information collected, including Personal Information, in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Pantonium
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of information collected is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We do not knowingly collect information about children under 13 years of age and do not want it. Our Service is not intended for children under 13 years of age. If you are under 13, do not use or provide any information through our Service. If we learn we have collected or received personal information from a child under 13 we will delete that information.
If you learn that your child has provided us with Personal Information, without your consent, please contact us at firstname.lastname@example.org. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
Accessing, Updating, or Deleting Your Information
You may request to access, update, delete or correct Personal Information we have in our custody by contacting us at email@example.com. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to their Personal Information records.
Retention of Personal Information
We have Personal Information retention processes designed to retain Personal Information for no longer than required for the purposes set out in this Policy or to otherwise meet legal requirements.